Change

Date:27 April 2017

Ha, I had great intentions of more regular blog entries! I'm six weeks into my new role as Ops Man at Gunditjmara. We are an organisation in midst of immense change. It's during periods of change you discover the authenticity in people. Change places pressure upon people, it exposes those not up to the job, it worries people, it causes stress and at the same time brings out the best in people.

Not everyone copes well with change, but that doesn't make those that don't cope a bad person. It's not about identifying people as good or bad; more about identifying the limits to people's capabilities and then asking what more can they do or do we need to minimise the negative impact of their limitations?

Change brings a fear of loss, of the way things were done in the past, of what might emerge in the future. Some people stand up to fear and face it head on; they see it as opportunity, others allow fear to beat them into submission. Both need to be treated differently, nurtured, coached, mentors, listened to and invited to share.

At the heart of every conflict is poor or inappropriate communication, at the heart of successful change is engaging communication. What I have witnessed during the first two months in this role is that all people, no matter whether fearful or hopeful respond positively to open, transparent communication.

People

Date:8 March 2017

Amongst the round of meetings yesterday I spent time discussing shared service delivery with another provider, potential professional development with a team leader, reviewing cost breakdown and service effectiveness in our HACC program, realigning the organisational structure and mapping out a timeframe for moving our IT system onto a cloud hosted environment.

Met some good people today. Enthusiastic people, with ideas that they are willing to share. There is a good vibe around the place.

A New Start

Date:7 March 2017

Today is my first day on the job as Operations Manager at Gunditjmara Aboriginal Cooperative. This is also my first operational management role after 15 years of consulting

I have been self employed for the majority of my adult working life. Unlike others that might have gone down the MBA and into a major consultancy or graduated from the ranks of corporate management prior to engaging in consulting, I have never held a management role in a corporate environment and I don't have an MBA.

I have learned a lot as a consultant, while having fun and working on really interesting projects with great people. Now I have an opportunity to put all my learning into practice with an equally great bunch of people.

This is also my first experience working with an Aboriginal health care organisation. I have a lot to learn.